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Vertical Challenge (“VC,” “Summit Sampling Co.,” “we,” “our,” or “us”) is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, and safeguard your personal information when you sign up to receive text messages from us.
By subscribing to our SMS program, you agree to the terms described below.
When do we collect information?
When you opt in to receive SMS messages, we may collect:
- Phone number (required for SMS participation)
- Name and email address if provided during event registration, contest entry, or website sign-up
- Event participation details (optional)
- Engagement data, such as whether you opened or clicked a message
- Customer support and communication history
We do not collect sensitive personal information via SMS.
How do we use your information?
We use your information to:
- Send event updates, scheduling notices, and reminders
- Provide weather alerts or on-site notifications for Vertical Challenge events
- Share sponsor promotions, giveaways, and sampling opportunities
- Deliver customer support responses
- Improve our communication, marketing, and event experiences
- Comply with legal or regulatory requirements
We do not sell your personal information.
SMS Messaging Details
- Message frequency varies based on season, events, and your interactions.
- Message and data rates may apply depending on your mobile plan.
- You can unsubscribe anytime by replying STOP.
- Reply HELP for assistance.
Sharing Your Information
We may share information with:
- SMS service providers (e.g., Mailchimp) strictly for message delivery
- Event partners or sponsors, only in aggregated or non-identifiable formats
- Vendors who support our technology, analytics, or customer service systems
We do not share your phone number with sponsors for their own marketing unless you explicitly opt in elsewhere.
Data Security
We use industry-standard administrative, technical, and physical safeguards to protect your information.
However, no system is completely secure; we encourage you to avoid sending sensitive data via SMS.
Your Privacy Rights
You may at any time:
• Unsubscribe by replying STOP
• Request access to the personal information we have about you
• Request updates or corrections to your information
• Request deletion, subject to legal retention requirements
To submit a request, contact us using the information below.
Children’s Privacy
Our SMS program is not intended for children under 13, and we do not knowingly collect personal information from children via SMS channels.
Contact Us
If you have questions about this policy or your privacy:
Vertical Challenge
Email: info@ski-vc.com or heather.clifford@ski-vc.com
Phone: 603-875-3100
Website: www.ski-vc.com
Updates to This Policy
We may update this SMS Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date.
